SOAX Review

91 / 100

Review score

They call themselves an "Intelligent Data Extraction Platform" and our SOAX review indicates they are living up to it! See what we learned.

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This company calls itself an Intelligent Data Extraction Platform and in our SOAX review we found technology to seemingly back that branding.

Soax Review: APIs

In addition to standard proxy subscriptions, SOAX offers standard scraper APIs tailor for social media, e-commerce and search engine results pages (SERPs). But we are most excited about their AI Scraper, which takes plain language input, builds scrapers for you and even fixes itself if it stops working.

The AI scraper can find sites that have the data you need, navigate defense systems to establish a successful connection and identify the fields you need it to. Once it gets the data, it can standardize it across the various domains you are scraping and spit out the results in whatever format you need it.

We hope that you read into that what we did: the SOAX AI scraper eliminates so many hours building and maintaining scrapers that it actually costs you money to not use it. As with any AI project, you’ll likely need to do some verification of what you are getting, but that’s a small price to pay for eliminating so many other human tasks. Imagine waking up to find that one of your scrapers broke over night then fixed itself without any tickets, discussion or engineering time dedicated to it.

Pricing is not published, so you will need to reach out to them to get a custom quote on that but it seems pricing is based on the number of domains with pricing tiers set for every 1,000 pages.

Soax Review: Legal and Ethics

Additionally, our Soax review turned up one of the most comprehensive legal policy sets we have seen. In addition to standard policies, they have a Service Level Agreement published and with details. A lot of companies have 99% uptime promises in marketing materials but SOAX puts it in writing in their SLA.

They are one of few companies to publish an ethics policy and imply ethical sourcing of proxy IPs with expressed consent and easy opt outs for people who have offered traffic to their network. They KYC everyone and that policy is clearly published as well and responsible use of network devices, being used for re-routing traffic only when idle. They even have a very detailed cookie policy. SOAX has invested a lot in the legal department and that is always a great indicator of trust for us.

They also come right out and say that they actively monitor their network for abuse. That means a better industry for everyone to operate in and it also protects their network from having proxies banned.

This SOAX review of legal policies makes one thing clear: they behave in a way that benefits their users and the industry as a whole.

SOAX Review: Fun!

Let’s face it – proxies and scrapers can be a boring topic. But our SOAX review shows a company trying to breath some life and interest into it. We’ve found various sources on-line in which their CEO distributes reports about cybercrime by industry which helps raise awareness about the usefulness of proxies.

Further, they have fun reports about the number of users on various social media sites and the number of video uploads per minute on YouTube, for example. We love seeing SOAX review and share stats like this because it flexes the power of proxies for people outside of the industry to get creative about the kind of data they can get in a proxy infrastructure. This team has chosen a great unique value proposition: “Intelligent Data Extraction” and they are living up to it.


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1. What is the Review Score?

The Review Score is a proprietary analysis that takes into account both objective and subjective inputs from three sources: the proxy provider, our review process and customers of the proxy company.

2. Why is it Important?

The primary reason is safety. We put a lot of effort into trying to identify providers who might be up to nefarious things. There are too many horror stories out there of providers who disappeared overnight and / or were doing nefarious things on their network. Once a safety baseline is established (generally a score of over 80), you can use the Review Score to assess potential providers based on the things that matter to you.

3. How You Should Use it?

The Review Score is not a be-all, end-all. If you are comparing providers that have a score of 92 and 95, you should not use the score to 'break the tie'. You should instead focus on the specific features and needs you have. The Review Score, however, is a good way to think of different classes of providers. And sometimes a lower review score might be better. If you are looking for cheap proxies and don't care about speed or other issues, then you don't need the blue chips. That's ok. The Review Score is one data point you should use in making your decisions.

4. How is it Calculated?

Good question! We're not telling. :) However, we say that trust is the most important thing. Using a proxy service has risks when you don't know what the company behind it is up to. We're trying to vet out the bad actors for you.

Review score

Has Terms of Service
Has Privacy Policy
Acceptable Use Policy
KYC
Contact Address Published
Contact Phone Published
Contact Email Published
Business Registration Verified: SOAX LTD in London, UK (Feb 2019)
Ethical Sourcing: Yes, with policy published
Free Trial: No: A trial is offered for $1.99 that includes 100mb of traffic so you can test for a low cost but still verify you are not nefarious.
Refund Policy: No: No refunds
Real Name Practices: Yes, in our experience and it seems with others too.

Legal Review

We have found no government actions or law suits vs SOAX.

Customer reviews

Negative SOAX review comments were mostly from people who were upset with the KYC process and were probably doing stuff they should not have been doing anyway and some minor issues that SOAX appears to have addressed.

Positive SOAX review comments named names of great customer support representatives, which we always love to see and a lot of them talked about the high quality IP Pool, allowing for web scraping tasks that failed with other providers.

Social Media Presence

Our SOAX Review showed the following on the social networks:

  • LinkedIn showed 54 Associate Members, primarily in the UK with 5,000 followers despite low content output.
  • X shows 180 followers with no new content for a year.
  • They have just under a 1,000 likes and 1,100 followers on Facebook with very few posts.
  • With 134 reviews on TrustPilot, they have a TrustScore of 4.7 with 93% of reviews providing 5 stars.

Residential

Price Category Price Per Billing
15 GB $6.60 GB $99 / month
29 GB $6.10 GB $179 / month
65 GB $5.60 GB $369 / month
150 GB $4.90 GB $739 / month
250 GB $4.00 GB $999 / month

Mobile

Price Category Price Per Billing
15 GB $6.60 GB $99 / month
29 GB $6.10 GB $179 / month
65 GB $5.60 GB $369 / month
150 GB $4.90 GB $739 / month
250 GB $4 GB $999 / month

US ISP Proxy

Price Category Price Per Billing
15 GB $6.60 GB $99 / month
29 GB $6.10 GB $179 / month
65 GB $5.60 GB $369 / month
150 GB $4.90 GB $739 / month
250 GB $4 GB $999 / month

Datacenter Shared

Price Category Price Per Billing
75 GB $0.65 GB $49 / month
500 GB $0.60 GB $299 / month
2,000 GB $0.50 GB $999 / month

APIs and Tools

Price Category Price Per Billing
SERP APIs Custom GB Custom
E-Commerce APIs Custom GB Custom
Social Media APIs Custom GB Custom
AI Scraper Customer GB Custom

Web Unblocker

Price Category Price Per Billing
150k Requests $2.50 1k Requests
150-700k Requests $2.30 1k Requests
700k-1m Requests $1.80 1k Requests
1m-2m Requests $1.30 1k Requests
2m Requests $1.10 1k Requests

The following content comes from the providers themselves, including their perspective on why users choose them over other services and their most popular use cases.

A Word from the Provider

Our outstanding scores on G2, Capterra and Trustpilot show our dedication to quality, ease of use, customer centric approach and growth. In a few years that SOAX has been around it climbed to the top of the ladder to be among other best proxy providers.
Not only do we offer the largest network of proxies out there, we also have scraper APIs and a web unblocker, making the tasks of our customers much easier to complete.

Our Most Popular Use Cases (Ranked)

  • 1
    Data Scraping
  • 2
    Social Media
  • 3
    Price Comparison & Aggregation
  • 4
    SEO & Search Engine Crawlers
  • 5
    Real Estate
  • 6
    Ad Tech & Verification
  • 7
    Site Unblocker
  • 8
    Brand Protection & Review Monitoring
  • 9
    Financial Services Data
  • 10
    AI Data
  • 11
    General Browsing Privacy
View More (6)

Why Customers Love Us (Ranked)

  • 1
    Variety of Countries Available
  • 2
    Price
  • 3
    Ease of Use
  • 4
    Uptime Reliability
  • 5
    Proxy Speed
  • 6
    Reputation
  • 7
    Customer Support
  • 7
    Tools
View More (3)

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